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Answered By: Lorraine Falconer
Last Updated: Jul 08, 2016     Views: 19

 You  have to log in to your personal account via our network at least once every 4 weeks in order to verify your user account.

If more than 4 weeks has elapsed since you last did this, you will get a message that says "Your institutional access to Digital Concert Hall has expired. Please verify your account by logging into from the network of your institution".

Your access to Digital Concert Hall will be restored once you have done so.

The message doesn't mean that our subscription has expired