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Answered By: Lorraine Falconer
Last Updated: Aug 01, 2016     Views: 447

  • Please try Step 4 - 'Login help for Unikey users - I'm getting "Unsuccessful Loging Attempt" ' (synchronise your UniKey password), then if that doesn’t solve it trying change your UniKey password (also on this page):
  • Also make sure that your browser isn't set to remember your login details when you try to login as this can cause problems. Type them in yourself.

If that doesn't solve the problem, and you are a Staff member, you can also optionally login with your name and the borrower number on your University Staff card.