Q. How do I request a digital copy of a journal article or a chapter from a book?

Journal articles

1. Sign in to My account  

2. Locate the journal in Library Search. 

3. Click on the title of the journal. 

4. Under Get this item, click on the location that holds the item you are requesting. 

5.  Click Request a digital copy. 

6. Fill out the online form with as much information as possible, including the mandatory fields, and tick to acknowledge the digitisation statement. 

7. Click “Send Digitisation request” 

Chapter from a book 

You must be eligible and registered as a distance client for this service. For more information see our Services for Distance clients page. 

1. Sign in to My account  

2. Locate the book in Library Search. 

3. Click on the title of the book. 

4. Under Get this item, click on the location that holds the item you are requesting. 

5.  Click Request a digital copy.  

6. Fill out the online form with as much information as possible, including the mandatory fields, and tick to acknowledge the digitisation statement. 

7. Click “Send Digitisation request” 

Please allow a few days for the item to be digitised. You will receive an email (to your university email address) when the item is ready to be downloaded. It is best to save a copy of the item as you have a maximum number of 5 views/downloads from the link provided. All requests must comply with the following copy right limits: 

Journal articles: 

• One article from an issue of a journal.  

Chapter from a book: 

• 10% of the number of pages or one chapter, whichever is the greater. 

• If multiple chapters make up less than 10% of the work, we can make multiple chapters available up to the 10% limit. 

• More than 1 chapter or 10% can be copied if the work is not available within a reasonable time at an ordinary commercial price (ie the book is out of print).