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Answered by: Sally Chik
Last Updated: Aug 28, 2020     Views: 93

Many Library services have been changed due to the COVID-19 outbreak. The most recent updates on our services can be found here:

Instructions for how to book an item:

Tips on booking 4 hour loan items:

  • Check availability (it may be in use/booked by another client)
  • There’s a 15 minute buffer between bookings
  • Limit of 10 bookings at a time
  • No back to back bookings of the same item (there must be a 12 hour gap - you can still borrow the item but it can't be booked twice in a 12 hour period)
  • Book the item during the Library's information desk hours (eg. 3-5pm, not 2am)
  • Check that you have selected the same day for the start and end date
  • Check that the date is in the future (maximum booking of 15 days ahead)
  • It's best to book for 4 hours to maximise your time with the item (otherwise the end of the booking is the due date - fines apply for late returns)
  • If you are 15 minutes late to your 4 hour loan booking, the request is automatically canceled
  • To cancel your booking, log into My account (you will need to contact Library staff if you want to edit the booking)

For help on bookings, please call Library staff at our locations. You can also contact us over Live Chat, by phone, or submit a question

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