Q. I am signing in with my Library Community ID for the first time. How do I change my temporary password?

Note: A Community ID account is only for clients who don’t have a UniKey but have a Library membership. 

1. Sign in using the Community ID number and temporary password you recieved via email. If you haven't received it, please check your spam/junk folders. Contact the Library if you are unable to find the email.
2. Create a new password.  Passwords must contain a mix of letters, numbers, symbols, and different cases, and be 8-16 characters long. Avoid common passwords to prevent errors.
3. Follow the prompts and enter an email address to verify your new account . Click on "Email me" and check your inbox. 
4. Enter the code from the email into the provided field to authenticate your new library Community ID account. Note: You'll have 15 minutes to access the email and retrieve a 6-digit code - a countdown timer is at the bottom right-hand side of the screen in red.
5. Follow the prompts to sign in with your new password. Once signed in, your name should appear on the top right-hand corner.

If you're having issues signing in with your Community ID, try troubleshooting via this screen by screen instructions page.

If you encounter any issues, please contact the Library for assistance.