Wiley Online delivers some articles as "enhanced PDFs" using Readcube, which delivers them in the background, but causes problems with saving, printing, or opening. They have an epdf file extension, and the PDF icon beside "Get PDF" in Wiley is orange instead of grey.
The technology is also used by some other publishers.
The simplest thing to do is to edit the URL of the PDF in the address bar of your browser. If the "enhanced PDF" fails to open properly, simply change the /edpf extension at the end of the URL to /pdf and hit Enter. The "basic PDF" will then download.
If you still have problems, please try the other options:
Wiley recommend using the Chrome browser but you will need to combine this with other options below.
- If you are on-campus, try going to http://onlinelibrary.wiley.com and navigate to your article.
- Otherwise, delete your browser cookies and cache
The PDF icon should now be grey, and you will be able to open it.
- If the PDF seems to open but the page is blank, look for the Load Basic PDF at the bottom of the page, and click.
- Try the Chrome extension recommended in this blog post about Readcube.